Business & Management

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This programme is studied on a day-release basis. If you already work as a housing officer, or another similar role in the housing and communities sector, you will be able to benefit from the professional development opportunities that this programme offers.

This programme is designed to meet the full professional requirements of the Chartered Institute of Housing (CIH), which means that the knowledge and skills you will gain are relevant and responsive to the needs of employers in this specialist sector.

This programme aims to provide challenging, stimulating and vocationally relevant content which meets the development needs of housing organisations and professionals.

It will help you develop the knowledge, skills and behaviours required to satisfy housing employers and the standards of the Chartered Institute of Housing (CIH).

Modules Studied Level 4:

  • Personal and Professional Development - develop reflective writing skills to evaluate your current housing practice, knowledge and skills; customer service, communication and supervisory skills and knowledge.

  • Work Related Learning (Housing Research) - develop housing related research and project management knowledge, techniques and skills; production of a research proposal.

  • Housing, Society and Policy - develop knowledge and understanding of historical and current context in which housing operates including social, demographic, market and policy changes.

  • Collaborative Working to Meet Diverse Need - research the principles, relevant legislation and best practice of collaborative working including a number of scenarios for safeguarding.

  • Legal Framework for Housing - be introduced to the legal system and institutions and the formal and informal methods of dispute resolution; develop knowledge and understanding of liability and contract law.

  • Housing and Neighbourhood Services - develop knowledge and understanding of a range of housing management policies, practice and legal responsibilities for the generic housing management functions. There is a strong focus on social exclusion and ASB.

Level 5:

  • Personal and Professional Development - build on the evaluation of your skills and knowledge from Level 4.

  • Work Related Learning - conduct research and complete your work related research project.

  • Economic and Regulatory Framework for Housing - learn about the macro-economic framework as well as capital and revenue expenditure.

  • Managing Staff in Housing Organisations - consider the key principles of effective people management.

  • Housing Policy, Strategy and Business - discover the role of effective governance, business planning and performance; policy and strategy development; social enterprise.

  • Planning and Developing Healthy and Sustainable Communities - planning and regeneration; sustainability; housing and health integration.

You could progress to BA (Hons) Management (Housing) at New College Durham to top-up this qualification to a degree.

Delivery Sites:

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